Your experience on the giftme application is of utmost importance to us. If there was a material misrepresentation in your gift card purchase, we would like to make it up to you. All gift card transactions are covered by our 100% money back guarantee for 7 days from the date of purchase in accordance with the giftme guarantee.
The giftme guarantee covers:
• Gift cards that are not active
• Gift cards with an inaccurate balance
• Gift cards received as a different brand
The giftme guarantee does not cover:
• Buyer's remorse/change of mind
• Misinterpretation of delivery method/time
• Misinterpretation of redemption method
If your order is eligible for a refund based on the above conditions, please contact giftme Member Services at firstname.lastname@example.org with your order number and reason for return.